Individual Benefit Plan Participants: Contact Us

Ways to get in touch

Flexible Benefit Plan Participants

Call us: 800-768-4873 or 800-930-2441
Monday through Friday 8 am to 8 pm ET

Fax a claims submission: 252-293-9048 or 252-293-9049

Retirement Plan Participants

Please contact your Human Resources administrator for answers to your plan questions.

COBRA Participants

Call us: 888-888-3442
Weekdays 8 am to 8 pm ET

Email us:

Fax us: 252-293-9048 (Attn: COBRA)

Send us a message

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McGriff Insurance Services, Inc. is a subsidiary of BB&T Insurance Holdings, Inc.

McGriff Insurance Services, Inc. CA License #0C64544.

Insurance products and services offered through McGriff Insurance Services, Inc., a subsidiary of BB&T Insurance Holdings, Inc., are not a deposit, not FDIC insured, not guaranteed by a bank, not insured by any federal government agency and may go down in value.