Success Story: Solar and Wireless

New Policies and Procedures Make a Significant Difference in Solar and Wireless

Business issue

A business owner in the solar and wireless industry was looking for an insurance broker that could put them in a better position to bid on more jobs. Due to a higher than average number of claims, they were occasionally prevented from doing so.

After meeting with a McGriff Insurance Services team, the business owner signed a Broker of Record letter, fully convinced that McGriff would be a partner they could trust to help them meet their objectives.

Action plan

McGriff’s multi-disciplined Risk Solutions Group met with the client and their insurance carrier to discuss the client’s objective, identify trends and determine action steps to ensure the objective would be met. The McGriff plan included:

  • Visits by a risk control consultant to multiple jobsites to identify leading loss exposures associated with falls and material handling. The consultant then provided guidance on how to prevent these types of losses
  • Job hazard assessments
  • A review of McGriff’s Best in Class “Characteristics for Contractors” to initiate dialogue around safety culture changes
  • Timely claim reviews resulting in multiple reserve reductions
  • Guidance for the client and insurance carrier on ways to mitigate exposures with proper claims management
  • Return-to-work best practices to reduce claims exposure
  • An experience mod rating estimate showing how the rating would be positively impacted by the comprehensive McGriff plan


In just one year, the new policies and procedures led to fewer injuries and a reduction in reserves. The experience mod dropped 33 points, from 1.30 to .97. Thankful for their partnership with McGriff Insurance Services, the client now has a safer workplace and more opportunities to bid on jobs.

Disclaimer: Individual results will vary.

More success stories

Success Story: Education Practice

Consultant's Persistence Pays Off

Success Story: Condominium Association

Client Advocacy Gets Claim Paid

Success Story: Dairy Farm

Dairy Farm Quickly Resumes Operations Following Claim Advocacy Provided by Triage Specialist

Success Story: Department of Transportation Audit

McGriff Insurance Services Helps Client Develop DOT Audit Plan

Success Story: Family Restaurant Chain

McGriff Risk Solutions Group Assists Client to Reduce Their Claim Frequency

Success Story: Hotel Management

McGriff Risk Solutions Group Saves Client Premium Dollars

Success Story: Hurricane Advocacy

McGriff Risk Solutions Group Advocates for Clients With Outstanding Hurricane Claims

Success Story: Pizza Delivery Franchisee

Client Retains Favorable Insurance Program by Engaging Risk Control Consultant

Success Story: Private School

McGriff Risk Solutions Group Advocates for Carrier to Defend Private School Client

Success Story: Public School

Claim Triage Specialist Instrumental in Obtaining Favorable Claim Settlement

Success Story: Recreation Club

Claim Triage Specialist Gets Defense Cost Paid by Carrier

Success Story: Recycling Business

Collaborative Efforts Reshape Organization's Safety Culture

Success Story: Restaurant

Risk Control Consultant Provides Guidance and Support to Client Facing OSHA Fines

Success Story: Senior Living Non-Profit

Consultant Develops an Invaluable Risk Assessment Tool for Association

Success Story: Trucking Company

Consultant Assists Client to Improve Driving Behaviors and DOT Scores

Our products

Analytic Solutions

Make informed business decisions with the help of our dedicated team of analysts.

Auto & Transportation

Our transportation services can be tailored to meet the specific needs of your business.

Bonding & Surety Services

Whether you need commercial, contract or subdivision bonds, we can help.

Claim Consulting Solutions

Proactive claims management solutions designed to mitigate claim costs and reduce your total cost of risk.

Client Education

As part of our comprehensive service commitment, we offer a variety of educational offerings on a number of important topics.

Client Focused Risk Solutions

No matter which form risk takes, we're focused on preventing it.

Commercial Flood

It's important to know your business is covered in the event of a flood.

Commercial Liability

Take proactive steps to lower the potential cost of liability insurance claims for you and your business.

Commercial Property

We get inside your operation to cover the risks you know about, and uncover the ones you don't.


Our client education and training services are designed to help you prepare and respond to your unique compliance needs. 

Cyber Liability

Protect your business from ever-increasing internet-based risks.

Emerging Risks

Understand the exposures that can impact your business through a risk management partnership.


Our incredible global reach extends to more than 130 countries.

Professional Liability

From equipment failure to human oversight, almost any incident can result in litigation.

Risk Control Consulting Solutions

Wide-ranging client-focused services tailored to your business.

Small Business

Businesses of all size need a little help anticipating the disruptions that could lead to financial loss.

Succession Planning

Mitigate potential damage to your business due to the loss of a key person.

Trade Credit

Insure your receivables and gain protection against demand fluctuations, natural disasters, harsh economies and customers who fail to pay.

Workers' Compensation

Affordable plans to protect your business and your employees.

Insurance products and services offered through McGriff Insurance Services, Inc., a subsidiary of Truist Insurance Holdings, Inc., are not a deposit, not FDIC insured, not guaranteed by a bank, not insured by any federal government agency and may go down in value.

McGriff Insurance Services, Inc. CA License #0C64544.