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September 12, 2017

Call 800-990-4228 for Hurricane Irma-related claims

In the aftermath of flooding and damage left behind by Hurricane Irma, we want our clients to know that, as always, they are our No. 1 priority.

All Hurricane Irma-related claims may be reported to BB&T Insurance Services Claims Central at 800-990-4228 or

The death toll from Irma, which tore a path of destruction across the Caribbean and through the Southeast, has climbed to 12 in the United States.

More than half of Florida’s homes and businesses were still without power on Tuesday. Millions of people who fled Irma may not be able to return home for weeks as crews try to deal with downed lines, debris and a storm-swamped electrical grid.

Irma made landfall on the low-lying Florida Keys Sunday morning as a Category 4 hurricane, bringing 130 mph winds and a storm surge of 10 feet. It was the first Category 4 landfall in Florida since 2004. Florida Gov. Rick Scott said the storm left “devastation” on the Keys, which were under mandatory evacuation orders during Irma.

As it moved further north, Irma brought nearly a foot of rain and a 7-foot storm surge to Naples. Farther north, wind gusts reached 94 mph in Lakeland and up to 90 mph in the Tampa Bay area.

After bringing heavy wind and historic flooding to Jacksonville (more than 350 water rescues were reported), Irma moved on to Georgia and South Carolina. Charleston, S.C., saw a nearly 10-foot storm surge, nearly six inches of rain and 66 mph-winds. About 800,000 people in Georgia were without power on Tuesday.

At least seven people, including a sheriff’s deputy, died of storm-related injuries in Florida. At least three people have died in Georgia as a result of the storm and at least two in South Carolina. At least 37 others died from Irma in the Caribbean, including at least 10 in Cuba.

To help those in need, BB&T Corporation will be making a $500,000 donation to the Hurricane Irma relief effort. Half of the donation from our parent company will be a cash contribution to the American Red Cross and the remainder will be comprised of eight truckloads of humanitarian supplies, such as bottled water and basic essentials to assist in the recovery.

For information about obtaining personal or business flood insurance, please call the BB&T Insurance Services Flood Department at (800) 228-6978. Flood insurance policies typically require a 30-day waiting period before coverage goes into effect.

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